Signposting Banner Image

Workplace Guidance

Signposting and supporting others

One vital tool that is often overlooked is the art of effective signposting.

Amy Beveridge

Nov 28th, 2022

In recent months we have seen workforces reaching new heights of stress, overwhelm and burnout, with 1 in 14 U.K adults reporting that they feel stressed every day and 79% of working adults frequently experiencing work-related stress.

In light of this, organisations are under more pressure than ever to provide robust mental health and wellbeing support for their staff.

However, one vital tool that is often overlooked is the art of effective signposting

Often as managers, colleagues or even friends, others come to us with challenges they are facing and sometimes it can be difficult to know how to respond, particularly when that challenge is about something as personal as their mental health. We might have even noticed a change in the person ourselves, or spotted a sign that they are going through something, yet we struggle to reach out for fear of saying the wrong thing or making it worse.

Learning how to signpost effectively can be a really useful way to have safe conversations about mental health whilst maintaining healthy boundaries.

So what does signposting actually mean?

“Signposting” means linking people with non-medical sources of support.

It involves providing individuals with objective information to help them understand, access and navigate community-based services that will improve their health and wellbeing.

And the great thing is… ANYONE CAN DO IT!

A woman comforting her friend, who appears to be having a hard time

Sounds great, how can I get started?

Here are some top tips for becoming an effective signposter in your workplace:

  • Learn to listen empathically - don’t try to “fix” people, instead try to really listen to what they are saying and empathise with how their situation is impacting them.

  • Stick to the facts - try not to impose your personal opinion or beliefs on the person’s situation, instead focus on the resources that are available to support them.

  • Do your research (internally) - read up on the types of mental health support that are already available within your workplace and be clear on exactly what they offer.

  • Do your research (externally) - read up on the mental health services that are available in your local area and how they can be accessed.

  • Follow-up - as much as you can, make a commitment to follow-up on any actions and agree a specific time and date for doing so to help with accountability.

Remember, less is more - the last thing we want to do when trying to support someone is to overwhelm them with too much information too soon. Focus on a few key resources and learn them well.

How MyMynd can help

MyMynd provides access to information and resources that can help you become an effective signposter for others, as well as tools that you can use to boost your resilience and support your own mental health and wellbeing.

Join us for our Support & Signposting Workshop on Wednesday 18th January 2-3pm 2023 open to all.

Similar posts